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As easy as a mobile phone,
as powerful as a PC
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Integrated with your address books, your CRM-ERP and other applications
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Blue’s One is the last generation CTI software (Computer Telephony Integration) that simplify your work on the phone.
Look for a contact in all phone books, call directly from within applications you use every day, check who is calling you and who was looking for you on the fly, send SMS from your PC.
Finally on your desk phone too you will have the comfort and easiness of your mobile phone.
You will love your new Blue’s One too!
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Blue’s One allows you, with a single search, to find on the fly a contact in all your phone books and no need to waste your time to remember where you saved a contact name or a telephone number. Blue’s One integrates with Microsoft Outlook 2000-2007, Windows Mail, with all products of the Blue’s Call Management Suite, with SalesFroce CRM and you databases such as MS Access, Excel, SQL Server, Active Directory, LDAP, ODBC, SkyStone (Skype gateway), Exchange, Lotus Notes, etc.
With one click you can directly access the Outlook contact card or the equivalent card in any other CRM-ERP system integrated with Blue’s One by means of the free Software Develompment Kit (SDK).
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A client solution working
with every PBX
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An handy phone book for your company extensions
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Just install Blue’s One on your PC and it is ready to use. It is compatible with any telephone system supporting standard TAPI 2.X protocol and even with your new Microsoft Windows 7.
You can combine it with any analogue, digital or VoIP telephone and if you use the headset connected to the telephone it is really unbeatable.
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By means of integration with your Blue’s (Professional, Enterprise 4, Billy Blue’s 4 ed Hotel Pro), Blue’s One immediately makes you available the centralised shared phone book with all the internal extensions, colleagues names, departments as your stored in your Blue’s.
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Your favorites contacts always available at hand
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You always know who you got contacted from
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Thanks to a convenient window, your favourite contacts will be at hand without performing searches. You can therefore organise your contacts based on your needs for best efficency.
Take control of your work with Blue’s One registry and monitor
Blue’s One easily analyses your personal communication in real time. Easy to understand charts and tables will display stats about your telephone habits.
Blue’s One registry also shows your call and text message details for you to quickly know how frequently you are calling a person or details about your last call.
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With notification pop-up, Blue’s One let you know who is calling by associating the caller number with the name available in the connected address books.
Click on the contact icon to access to the full contact card available in your CRM - ERP.
If you missed a call, a message on your desktop will be prompted and will stay active to inform about the caller details so that you can call your contact back on the fly.

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Speed up your work with Blue’s One Hotkeys
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Call via Skype from your
desk phone
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Blue’s One allows you to configure special key combinations of your PC keyboard (HotKey) to use the telephone in a prompt and easy way.
:: Select and call [CTRL+1]
:: Search contact [CTRL+2]
:: Send Short Text Message [CTRL+3]

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With Blue’s One and Skystone, you can look up and call your Skype contact with a click directly from your desk phone with no need to install or use Skype or headsets for your PC.
With Voice Memory is the ideal solution to record your calls
Blue’s One integrates with Blue’s Voice Memory to record any conversation on your PC’s hard disk in MP3 format, automatically associating the phone book contact name to the recording file name.
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Blue's One Installs on the user PC.
Platforms listed in the following table have been verified for operating with the product. Imagicle solutions are based on technological stardards and therefore candidate to operate with many of the most used systems present on the market. Should your system not be listed, please contact our technical department to verify the interoperability.
Support & Software Maintenance included
Every Imagicle product includes ImagicleCare Basic, software maintenance and best effort technical support service from a team of specialists ready to listen to you in 5 different languages (Italian, English, German, French and Spanish).
ImagicleCare Basic includes services granting a post-installation support for the first 12 or 36 months starting from the date of the first registration.
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Period included
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Product
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12 months
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all the Imagicle products excluded those listed below
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36 months
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Blue's Professional
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Blue's Hotel Pro
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Blue's One CTI TAPI
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Blue's Voice Memory
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After this initial free period, you need to subscribe a support plan for a continuous maintenance and support of our product.
If you are longing for a more advanced support service, with predetermined and guaranteed response time and complete upgrades to the minor and major future software releases, you can subscribe to ImagicleCare Gold support & maintenance program. Learn more...
Support for all trial versions
Imagicle support is also granted during the 30 day evaluation period for every application and includes all ImagicleCare Basic services.
Warrant and support on hardware products
All Imagicle hardware products are covered by a 12 month warranty.
Hardware products include technical support service provided by the ImagicleCare Basic plan. In case of fault during the warranty period, immediately contact the technical support department. After the fault is determined, the device return can be authorised for repair or replacement that will be carried out free of charge except for shipping costs that will be charged to the client. Should a found fault not be covered by warranty, we shall notify the repair costs to the client, before repairing the device. This same procedures applies in case of expired warranty.
ImagicleCare Gold plan subscription does not modify above described warranty and support conditions covering hardware products.
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