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The perfect solution for your Cisco Unified CallManager
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Powerful and flexible
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Billy Blue’s 4 is the most advanced solution for monitoring and analysing telephone traffic for your Cisco Unified CallManager.
Billy Blue’s 4 is Cisco Compatible certified product that integrates with the StoneVoice Application Suite (SAS), the ultimate suite for your Unified Communication in a fully web based environment.
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Multi-carrier, multi-site, multi-country, multi-currency and multi-time zone, Billy Blue’s 4 can cope with any need and also supports a network of telephone systems, offering a centralised monitoring.
Billy Blue’s 4 is the best solution for single office and for enterprises from just a few extensions to an unlimited number of extensions and offices.
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Total control via web and e-mail
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Integrates with your applications
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Billy Blue’s 4 analyses outgoing, incoming and internal calls, thanks to preconfigured and ready to use reports and dashboards that can be further customised using filters and groupings.
Billy Blue’s 4 does not require any software to be installed on your PC. You can simply use your browser and you will be able to easily access your company calls according to your role, through Billy Blue’s 4 brand new web interface.
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Billy Blue’s 4 integrates with any application you run in your company.
Thanks to web services allowing you to get data in XML format, you can access monitors and statistics of your telephone traffic directly via the Web, Intranet, your CRM or any other familiar application. |
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The best monitor, also for your Cisco UC Express
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Trend analysis for your future trends
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Billy Blue's 4 is available for Cisco Unified Communication Manager Express, to provide enterprise class accounting and reporting capabilities for small and medium companies suitable with their budgets.
With the support of both Communication Manager and Communication Manager Express, Billy Blue's 4 is the unique application on the market to provide centralized billing on Cisco hybrid environments, with exclusive advantages for customers in term of call analysis and control.
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Grouped trend analysis shows a chart and cost information as well as duration, missed calls and ring-time duration in a selected period of time. Time scale suits the selected period automatically.
Time trend group analysis for your favorite data to be displayed
This statistic reports time trand charts and data, filtered for the selected period and time scale.
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Integrates user with Microsoft Active Directory
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Windows 2008 32 bit fully supported
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The compatibility list has been completed with the fully supported Windows 2008 32-bit, as recent applications are by default more and more based on physical and virtual servers with Windows Server operating systems. |
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Virtualization tested on VMware |
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StoneFax - 100 KB for each fax to be archived in case this option is activated
SSAM - average of 3 MB for each extension message
Billy Blue’s 4/Blue's Enterprise 4 – 2,5 GB each million calls
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As of 2011.6 all the imagicle applications support 64 bit MS Windows Server OS.
If you are planning to use TAPI based applications (as Blues' Attendant), please verify your PBX TAPI driver does support 64 bit OS. If not supported we recommend to use a 32 bit OS or check with our sales team how implementing your solution as some workarounds are available.
Ex: Cisco UCM does NOT support 64 bit TAPI driver until version 8.5. |
Platforms listed in the following table have been verified for operating with the product. Imagicle solutions are based on technological stardards and therefore candidate to operate with many of the most used systems present on the market. Should your system not be listed, please contact our technical department to verify the interoperability.
Support & Software Maintenance included
Every Imagicle product includes ImagicleCare Basic, software maintenance and best effort technical support service from a team of specialists ready to listen to you in 5 different languages (Italian, English, German, French and Spanish).
ImagicleCare Basic includes services granting a post-installation support for the first 12 or 36 months starting from the date of the first registration.
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Period included
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Product
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12 months
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all the Imagicle products excluded those listed below
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36 months
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Blue's Professional
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Blue's Hotel Pro
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Blue's One CTI TAPI
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Blue's Voice Memory
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After this initial free period, you need to subscribe a support plan for a continuous maintenance and support of our product.
If you are longing for a more advanced support service, with predetermined and guaranteed response time and complete upgrades to the minor and major future software releases, you can subscribe to ImagicleCare Gold support & maintenance program. Learn more...
Support for all trial versions
Imagicle support is also granted during the 30 day evaluation period for every application and includes all ImagicleCare Basic services.
Warrant and support on hardware products
All Imagicle hardware products are covered by a 12 month warranty.
Hardware products include technical support service provided by the ImagicleCare Basic plan. In case of fault during the warranty period, immediately contact the technical support department. After the fault is determined, the device return can be authorised for repair or replacement that will be carried out free of charge except for shipping costs that will be charged to the client. Should a found fault not be covered by warranty, we shall notify the repair costs to the client, before repairing the device. This same procedures applies in case of expired warranty.
ImagicleCare Gold plan subscription does not modify above described warranty and support conditions covering hardware products.
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Choose a software from the list below
In the following tables you find all the items you may need: Standard Products, Product Bundles, Optional modules, Expansions and Upgrades.
In order to see the prices you need to be a registered reseller, distributor or Imagicle Partner.
Click here to enter your password or here to apply to became an Imagicle Partner.
You may consider to buy a special Product Bundle instead of a Standard Product to obtain a better solution at a dramatically convenient price.
You require an Expansion license in order to extend your standard license for example up to the number of extensions monitored with your accounting and billing software, or to expand the number of channels for you IP Fax server.
You require an Upgrade license in order to upgrade to the new version of your product. If your product is covered by an Imagicle Care Gold Plan the upgrades are free of charge for you.
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