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Enhance your business with Skype in a professional way
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SkyStone: advantages for your company
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SkyStone is a software gateway that connects Skype to your PBX.
Allows your co-workers to take full advantage from Skype services without requiring a PC or USB phones or headsets, thus preventing the uneasiness of using two separate telephones.
As a matter of fact, Skystone gives you the advantage of receiving telephone calls from your clients and suppliers via Skype directly onto your fixed telephone, thus adding all the services provided by your telephone system to all your calls to your Skype contacts.
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Free calls from your fixed telephone to your Skype contacts (using speed dial numbers)
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Receive calls onto your fixed telephone from a Skype contact
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Connect your remote offices using Skype and call your co-workers at no cost
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Offer your international contacts a local number so that they can call you using Skype-IN service
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Call fixed and mobile telephones in any country at convenient rates using Skype-OUT service
Compatible with any system
SkyStone installs on a PC or a Server on your LAN and directly connects via VOIP (SIP/H323) with any new generation IP PBX system.
If the PBX in use is digital ISDN or an analogue PBX and does not support VOIP services, a media gateway such as OneStream can be used for connecting SkyStone.
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Free calls to your Skype contact directly from your desktop telephone
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Save money using SkyStone calling your colleagues while they are out of their offices
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With SkyStone you can talk with your Skype contacts for free using your fixed telephone thus easily cutting the telephone bill of your business.
All the telephones connected to your PBX system are immediately enabled to call and receive calls via Skype. A PC on your desktop that runs Skype and that can never be switched off is no longer necessary, nor a personal Skype account.
Skystone directly connects to your telephone system and provides new communication channels to company and provides a quick dial number phonebook with which you can rapidly call shortcut numbers corresponding to a defined Skype contact, directly from you telephone.
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When your colleagues are on a business trip or temporarily working in a remote office or even from home, you can use SkyStone and call them for free from the telephone of your office and talk via Skype.
Thanks to SkyStone, remote Skype clients are registered as PBX extensions so that anyone wishing to get in touch with them only needs to dial their number from any telephone of the company. SkyStone will then route the call via the Internet to the Skype client of the remote PC, without using any trunk of the company PBX.
Lastly, thanks to the latest mobile services you will be entitled to free calls to your colleagues directly onto their mobile phones if they are using a Smartphone that runs Skype mobile and have a Wi-Fi connection: whenever they are in a hotel or near a Wi-Fi Hot Spot, they will receive calls for free directly on their mobile phone, no matter in part of the world they are.
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Enhance your website with new features for your clients
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Cut international call costs with
Skype-OUT
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More and more business website offer existing, new or potential clients with the chance of calling them via free Internet calls in order to retrieve information or technical support.
Thanks to its private and business use, Skype is the most natural client software for accessing ‘Click2Call’ services and Skystone provides everything you need for a quick integration with your website.
Any call originated by Skype users surfing the company websites will terminate onto telephones connected to the PBX, thus being able to benefit from support operators and features existing on you landline, such as the auto-attendant and queue management, providing high quality services.
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SkyStone allows you to using Skype as a virtual telephone operator and thanks to Skype-OUT services offering fixed and mobile calls anywhere in the world at very convenient rates, you will be able to dramatically cut you company telephone bill.
This service is automatic as well: the LCR feature (Least Cost Route) of the PBX that connects to SkyStone will route calls via Skype-OUT.
SkyStone does not use the traditional trunk lines of the company as it adds in fact extra lines to your existing telephone system, thus providing a better scalability and adding extra quality telephone services without adding new fixed fees.
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Improve your support service to your international clients using Skype-IN
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All the advantages of your PBX services added to Skype
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Skype-IN is a Skype service that provides o geographic telephone number in a large number of Countries at the cost of a small monthly fee, without installing any fixed line but using Skype as an international virtual operator for receiving calls in your company main office.
With SkyStone and Skype-IN you can offer your international clients a local telephone number where they can call you on for receiving information and support from your company.
This offers you Clients the possibility of contacting you at low costs – the rate is that of a local call instead of international –providing you with a high business visibility.
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If your PBX already belongs to the new generation and includes VOIP services, you can immediately connect SkyStone to it as regular SIP or H323 trunk.
If your PBX belongs instead to the previous generation and does not provide integrated VOIP services but still you wish to take advantages of SkyStone, you can use one of the certified media gateways such as Telcen OneStream, Cisco, Innovaphone, Audiocodes, Vegastream, Digicom and many others.
Skype trunks will be added to your regular ISDN, analogue and VOIP lines and used as extra trunks for your business. The telephone services provided by your PBX will be available for any incoming and outgoing Skype call: customer care or auto-attendant calls, direct dial calls, call hold and transfer to a colleague, conference, Voice Mail, recording, LCR service and, of course, document such calls as well.
With an interconnection between the company telephone system and Skype, SkyStone will further enhance the benefits of a converging solution.
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Secure and easy to install and program
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Technical features
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SkyStone is secure as Skype communications are encrypted. It easy to install and configure thanks to its web interface, thus providing easy maintenance, even remotely.
It should be installed onto a performing Windows PC or server in order to obtain efficiency and high voice quality. The Internet connection should also guarantee the necessary band rate for simultaneous conversations (each call uses up about 20 Kbps).
SkyStone installation is recommended onto the DMZ area in order to prevent Skype direct traffic inside the LAN of your company.
Skype clients are not necessary on company PCs.
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Windows application software
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Local and remoteconfiguration via Web interface
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Activation of telephone channels supporting an unlimited number of Skype users
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ACD features with multiple instances corresponding to several channels operating simultaneously on one server (2 Skype accounts included)
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Clustered and redundant configuration supported
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Unlimited Skype speed dial list
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Speed dial number importation from XLS files
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Connections supervision
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Caller Line Identification with carried Skype User on SIP/H323 protocol
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Integration with any IP PBX or media gateway supported using SIP/H323 protocols
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Each VOIP-Skype communication channel takes up about 20 kbps
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Downgrade Policy
Windows 2003 is no more available for sale.
You can purchase or use a Windows 2008 R2 Standard license to access the downgrade online procedure directly on Microsoft web site and get a Windows 2003 license only with the shipping cost. The Microsoft procedure is available here, (Internet Explorer browser needed)
If you are running a server with an already installed Windows 2008 OEM you can keep the server with Windows 2008 as virtualization host and install the Windows 2003 R2 downgraded license in the guest virtual machine without purchasing an additional license as per Microsoft Windows Server licensing on virtualized environments, with any virtualization software.
Each software license allows you to run, at any one time, one instance of the server software in an OSE on one server. If the instance you run is in a virtual OSE, you may also run an instance in the physical OSE solely to run hardware virtualization software, provide hardware virtualization services, or run software to manage and service OSEs on the licensed server. We refer to this in shorthand as 1+1, details available here.
SkyStone is available in two versions (1 to 16 voice channels):
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Professional (SIP only)
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Enterprise (SIP-H323)
Platforms listed in the following table have been verified for operating with the product. Imagicle solutions are based on technological stardards and therefore candidate to operate with many of the most used systems present on the market. Should your system not be listed, please contact our technical department to verify the interoperability.
Support & Software Maintenance included
Every Imagicle product includes ImagicleCare Basic, software maintenance and best effort technical support service from a team of specialists ready to listen to you in 5 different languages (Italian, English, German, French and Spanish).
ImagicleCare Basic includes services granting a post-installation support for the first 12 or 36 months starting from the date of the first registration.
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Period included
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Product
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12 months
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all the Imagicle products excluded those listed below
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36 months
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Blue's Professional
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Blue's Hotel Pro
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Blue's One CTI TAPI
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Blue's Voice Memory
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After this initial free period, you need to subscribe a support plan for a continuous maintenance and support of our product.
If you are longing for a more advanced support service, with predetermined and guaranteed response time and complete upgrades to the minor and major future software releases, you can subscribe to ImagicleCare Gold support & maintenance program. Learn more...
Support for all trial versions
Imagicle support is also granted during the 30 day evaluation period for every application and includes all ImagicleCare Basic services.
Warrant and support on hardware products
All Imagicle hardware products are covered by a 12 month warranty.
Hardware products include technical support service provided by the ImagicleCare Basic plan. In case of fault during the warranty period, immediately contact the technical support department. After the fault is determined, the device return can be authorised for repair or replacement that will be carried out free of charge except for shipping costs that will be charged to the client. Should a found fault not be covered by warranty, we shall notify the repair costs to the client, before repairing the device. This same procedures applies in case of expired warranty.
ImagicleCare Gold plan subscription does not modify above described warranty and support conditions covering hardware products.
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Choose a software from the list below
In the following tables you find all the items you may need: Standard Products, Product Bundles, Optional modules, Expansions and Upgrades.
In order to see the prices you need to be a registered reseller, distributor or Imagicle Partner.
Click here to enter your password or here to apply to became an Imagicle Partner.
You may consider to buy a special Product Bundle instead of a Standard Product to obtain a better solution at a dramatically convenient price.
You require an Expansion license in order to extend your standard license for example up to the number of extensions monitored with your accounting and billing software, or to expand the number of channels for you IP Fax server.
You require an Upgrade license in order to upgrade to the new version of your product. If your product is covered by an Imagicle Care Gold Plan the upgrades are free of charge for you.
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