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UC3 Cross Platform solutions for small-medium businesses and enterprises
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Solutions for the Control, Collaboration and Convergence that enables the Unified Communications for large and small-medium enterprises, compatible with any platform (such as, among the others, Aastra, Alcatel, Avaya, Innovaphone, Panasonic, Promelit, Samsung, Selta, Siemens), even if the scenario includes complex and multivendor networks.
Migration to modern VoIP systems and optimisation of traditional systems requires a smart change of your communications patterns, thus enhancing your productivity and cutting your costs.
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Imagicle solutions support this passage thanks to full software solutions that are easy to use and manage, scalable and reliable and that will not require a replacement of your existing hardware.
Imagicle offers an all round portfolio of solutions that will enhance the value of your communications system and provide you with excellent support and helpdesk services.
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Account & Billing
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Hospitality Integration
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IP Fax Server
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IP Fax Driver
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Attendant Console
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Computer Telephony Integration
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Call Recording
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IVR Script Designer
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Automatic Call Distribution
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VoiceMail and Unified Messaging
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Audio Skype Gateway
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Software Audio Conference Bridge
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Software Video Conference Bridge
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GSM-VoIP-PSTN-ISDN gateways
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GSM/UMTS-PSTN-ISDN gateways
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GSM/UMTS-PSTN-ISDN gateways
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Do you have control of your company communication costs?
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Would you be interested in saving 90% of your time when sending a fax?
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Have you got a clue about how many calls your company places in a week? or which department weighs more on your phone bill? and how long it takes before someone picks up your customer call? are you feeling someone is using the phone for personal purposes but cannot prove it?
Blue's Enterprise 4 and Blue's Professional provide precise and real time answers for all of these questions.
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How long does it take you to sending a fax? how many times have you run out of paper or toner or had to wait your turn before you could you use the fax machine? did you know that the average time for sending a fax is 10 minutes? what about doing the same thing while sitting at your desk without wasting paper or toner?
Today, thanks to Stonefax, all this is possible in a minute's time.
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Would you like to manager your Hotel services the easy way?
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Would you like to know who is calling you or call your contacts on-the-fly from any application?
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Would you like to manager your Hotel services the easy way without having to dial codes on your switchboard, store all your reservations and Customer information in a single place, as well as printing out a comprehensible and inclusive bill for your customers?
Hotel Pro is the solutions that best suits your needs. Integrates with your telephone system and provides a full billing system. Thanks to its ease of use you can immediately start working with reading any documentation.
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Imagine you can use a single tool for searching contacts from all your address book and directly call from any of your everyday applications, as well as immediately know who is calling you or called you while you were absent and even send text messages directly from your PC.
This has never been so easy to imagine thanks to Blue's One.
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Would you like a single device that includes all the technologies your communications require?
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Would you like to see your customers, suppliers and colleagues while phoning them?
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Imagine an efficient and convergent use of the communication networks offering the use of modern digital, mobile, VoIP and Skype communication networks in order to be provided with new opportunities in term of services and saving.
Onestream is the easiest solution for taking advantage of all available services and opportunities, as well as the ideal solution for any telephone system.
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Imagine your customers video calling you on your Video Phone or joining your videoconference from any video terminal.
Thanks to Skystone Video and Meetnow, imagination beats reality.
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How long are your customer waiting before they get the information they are looking for?
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What about using your IP phone to call your Skype contacts?
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How many calls end up on the wrong extension? Have you ever thought of using an auto attendant?
Do you think this is complicated and expensive? This has never bean easier and cheap thanks to IVR Studio.
How many times people cannot get hold of you?
Imagine gathering all your voice messages when you cannot answer a call and add personal welcome messages as well as remotely accessing your messages.
Find out how you can do this thanks to SSAM.
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Skype users are more than 400 millions worldwide.
Would you be interested in taking advantages and receive calls or call your clients and suppliers via SKype directly from your desk phone? do you think this can be complicated? Would you believe this could happen without modifying your system nor your co-workers habits?
Find out how to achieve this with Skystone.
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Solutions for Control, Collaboration and Convergence
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Migration and Multivendor networks migration supported
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Easy to use and manage
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Scalable and reliable
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Flexible and customisable
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Support & Software Maintenance included
Every Imagicle product includes ImagicleCare Basic, software maintenance and best effort technical support service from a team of specialists ready to listen to you in 5 different languages (Italian, English, German, French and Spanish).
ImagicleCare Basic includes services granting a post-installation support for the first 12 or 36 months starting from the date of the first registration.
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Period included
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Product
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12 months
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all the Imagicle products excluded those listed below
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36 months
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Blue's Professional
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Blue's Hotel Pro
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Blue's One CTI TAPI
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Blue's Voice Memory
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After this initial free period, you need to subscribe a support plan for a continuous maintenance and support of our product.
If you are longing for a more advanced support service, with predetermined and guaranteed response time and complete upgrades to the minor and major future software releases, you can subscribe to ImagicleCare Gold support & maintenance program. Learn more...
Support for all trial versions
Imagicle support is also granted during the 30 day evaluation period for every application and includes all ImagicleCare Basic services.
Warrant and support on hardware products
All Imagicle hardware products are covered by a 12 month warranty.
Hardware products include technical support service provided by the ImagicleCare Basic plan. In case of fault during the warranty period, immediately contact the technical support department. After the fault is determined, the device return can be authorised for repair or replacement that will be carried out free of charge except for shipping costs that will be charged to the client. Should a found fault not be covered by warranty, we shall notify the repair costs to the client, before repairing the device. This same procedures applies in case of expired warranty.
ImagicleCare Gold plan subscription does not modify above described warranty and support conditions covering hardware products.
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Choose a software from the list below
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